#7 Technology

Technology is good when it works. When we first had RFID in place in our library, neither customers nor staff liked this new system, because people were so used to the old way of checking out materials in the library. When the new system had problems or gliches, they even became more unpatient. After a while when they get used to it, they like it very much. It is much faster, and also saves both staff and customers' time. It is always the case that people are resistent to new things. When they get used to it, they are so attached to it. Technology is good in a way that it speeds up everything we do now in this world, but when it breaks down, it creates more problems, therefore, we cannot depend on it completely. We have to have a contigent plan in place.